Job: Customer and Logistics Specialist (Perm role)

Title Customer and Logistics Specialist (Perm role)
Categories Office and Commercial, Supply Chain
Location Northamptonshire
Job Information

We are currently looking for an experienced Customer and Logistics Specialist to join a global leading food manufacturing company based in Northamptonshire on a permanent basis, offering a competitive salary and an excellent benefits package.

If you are looking to join a busy and vibrant team, have a proven track record of delivering excellence in customer service and have fantastic communication and influencing skills then this might be for the role for you!

The role:

·         Accurately process necessary documentation in support of customer orders, ensuring satisfaction and accurate recording and process via ERP systems

·         Assist commercial, finance and credit control teams in managing relationships with customers and providing low level credit control as required

·         Review all processes and staff activity

·         Provide evidence-based feedback to direct reports throughout the year

·         Co-ordinate with other departments to ensure product availability

·         Organise all shipping and export documentation

·         Provide regular updates to stakeholders and customers

·         Produce, deliver and lead comprehensive onboarding programs to ensure new recruits receive effective Induction experiences

·         Maintain a motivated team and manage a continual change program

You:

·         Track record of delivering continuous improvement and delivering excellence in customer service

·         Good understanding of ERP systems

·         Outstanding knowledge and experience with International Shipping and Export and associated documentation

·         Highly organised and dynamic with previous experience of managing people

·         Works well in a fast-moving high-pressure environment where accuracy is essential

·         Ability to multi task and work to deadlines

 

If you feel like you have the right experience and would like to work for a fantastic company, please apply today!

Term Full Time
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