Job: Customer Service Administrator

Title Customer Service Administrator
Categories Office and Commercial
Location Northampton
Job Information

We are currently looking for a Customer Service Administrator to join a fantastic company based in Northampton on a permanent basis. Working hours are 9.00am – 5.00pm Monday to Friday.

If you’re looking for a fast-paced and varied role, have previous administrative experience and are passionate, dynamic and focused on providing exceptional customer service then this might be the role for you!

The Role:
• Act as the first point of contact for all new and current members
• Answer customer queries efficiently whilst making them aware of any promotions
• Assist with membership recruitment and retention programmes
• Process membership applications and provide follow up calls when required
• Ensure systems are kept up to date and accurate at all times
• Carry out administrative tasks, including invoicing, processing payments and certificates
• Provide support to the Membership Development Team when required

• Previous Admin and Customer Service experience
• A good team player who can also work independently and use their own initiative
• Thrives on working under pressure in a fast-paced environment
• Exceptional communication and influencing skills
• A passion for providing impeccable customer service
• Excellent attention to detail

If you have the above experience and are looking for a busy, challenging and involved role, then please do not hesitate and apply today!

Term Full Time
Apply Now