Job: Shipping / Export Customer Manager (Perm Role)

Title Shipping / Export Customer Manager (Perm Role)
Categories Office and Commercial, Supply Chain
Location Northamptonshire
Job Information

We are currently looking for an experienced Shipping / Export Customer Manager to join a global leading food manufacturing company based in Northamptonshire on a permanent basis, offering a competitive salary and an excellent benefits package.

If you are looking to join a busy and vibrant team, have a proven track record of delivering excellence in customer service and have fantastic communication and influencing skills then this might be for the role for you!

The role:

  • Accurately process necessary documentation in support of customer orders, ensuring satisfaction and accurate recording and process via ERP systems
  • Assist commercial, finance and credit control teams in managing relationships with customers and providing low level credit control as required
  • Review all processes and staff activity
  • Provide evidence-based feedback to direct reports throughout the year
  • Co-ordinate with other departments to ensure product availability
  • Organise all shipping and export documentation
  • Provide regular updates to stakeholders and customers
  • Produce, deliver and lead comprehensive onboarding programs to ensure new recruits receive effective Induction experiences
  • Maintain a motivated team and manage a continual change program


  • Track record of delivering continuous improvement and delivering excellence in customer service
  • Good understanding of ERP systems
  • Outstanding knowledge and experience with International Shipping and Export and associated documentation
  • Highly organised and dynamic with previous experience of managing people
  • Works well in a fast-moving high-pressure environment where accuracy is essential
  • Ability to multi task and work to deadlines


If you feel like you have the right experience and would like to work for a fantastic company, please apply today!

Term Full Time
Apply Now