We are currently working on a Customer Service / Logistics Administrator role for an established and growing global logistics company based in Northampton. This is a permanent role, working 9am-5.30pm Monday – Friday and offering circa £21K.
If you’re looking to join a fun and friendly team, are customer focussed and enjoy a challenge and problem solving then this might be the role for you!
The duties will include:
- Liaising with customers to arrange collections and deliveries
- Processing and investigating customer queries and orders
- Updating systems and ensuring any failed deliveries or collections are rebooked and set up
- Ensuring all administration tasks are completed efficiently and are adhered too as per customer requirements
- Accurately inputting data onto relevant company systems
- Supporting colleagues and other departments when required
Applicants must have:
- Previous customer service and administrative experience
- Outstanding communication skills with the ability to handle customer queries in a polite and professional manner
- Works well under pressure in a busy environment
- Handle multiple tasks at one time to meet tight deadlines
- A good team player who can also work independently and use their own initiative
- Excellent attention to detail and Excel knowledge
- Highly organised with good planning skills
- Computer literate and can pick up new systems quickly
If you have the above experience and are looking for a busy, involved role and are passionate about customer service then please do not hesitate and apply today!
Please note, due to the volume of applications we receive, we are unable to acknowledge every application. Therefore, if you have not heard from us within seven days of your application, please assume your application has been unsuccessful. However, if we think that your skills and qualifications may be suitable for other similar positions we may hold your details on file and contact you in the future.
Please quote reference AP11636 on the message tab on the application form.